![]() (1) Once the support page opens please select the country in which you're located.HP Technical Support can be reached by clicking on the following link: Don’t invest on cartridges for this printer, instead buy a new printer via HP shopping website or contact HP phone support to get it replaced. So I am being candid with you by keeping your best interest in mind. I don’t live in Bill Gates’ neighborhood. If the issue persists then it is time to replace the printer with a new one. Then download the latest full feature driver and install it on the computer after selecting the correct operating system.Ĭonnect the printer to your computer only when the setup prompts for the printer. Ignore the Regedit option if it cannot be done.If possible, delete the printer from the registries using Regedit or using any other 3rd party application.Delete the files in the folder (You might not be able to delete all the files). It would bring up the temporary files folder.Type %temp% in the run box and click Ok or hit the Enter button.Once the PC is on the desktop, press Win + R, it would bring a Run dialog box,.Delete all the instances of your printer listed in devices and printers.You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there if any.Go to devices and printers, select any printer listed there and you will get some options on the top.(Right click on the Windows button to access device manager) Check in device manager, if the printer is listed there, please delete it.Uninstall the printer from "programs and features" which can be accessed by doing a right-click on the Windows button (Please have the printer Off and disconnected during uninstallation.).Please uninstall and reinstall the printer software. If it copies fine it could be a driver issue. Please make 2 copies directly from the printer without any communication from the computer. Did you try to make copies directly from the printer?.Did it happen after a power outage or surge?.Did this happen after a recent software or Windows update?.To assist you with accurate information I would require more information regarding this. Superb description, brilliant troubleshooting and terrific observations made before posting. I reviewed the post regarding the printer having slow printing issues. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
March 2023
Categories |